How should you greet guests seated at a high-top or booth?

• A. Speak softly and avoid eye contact.
• B. Speak loudly from the doorway.
• C. Immediately offer alcohol.
• D. Speak clearly, make eye contact, and confirm seating and comfort.

Answer: (D)

When guests are seated at a high-top or booth, the best greeting is warm, clear, and attentive from the moment you approach. Speak clearly so they can hear you over the noise, make gentle eye contact to show you’re present, and confirm that they’re comfortable in their seating and know where things are—like the water, menus, and any needed adjustments. This sets a welcoming tone and gives guests confidence that their needs will be met. Speaking softly or from the doorway can feel distant or intrusive, and offering alcohol right away isn’t appropriate for the first interaction. A direct, friendly greeting that verifies seating and comfort is the most effective way to start their dining experience.