What is the correct way to document a guest's allergy on their order?

• A. Do not note allergies.
• B. Verbal inform the kitchen only.
• C. Note the allergy on the order and alert the kitchen with an allergen indicator.
• D. Write the allergy in a separate notebook.

Answer: (C)

Documenting a guest’s allergy on the order ensures the information travels with the dish from service to the kitchen and is visible to every team member handling the meal. The best approach is to note the allergy on the order and alert the kitchen with an allergen indicator so the cooks see it right away and take the necessary precautions. Verbal alerts alone can be forgotten or misheard, and keeping the info in a separate notebook risks it not being seen by the right station. Having the allergy recorded on the ticket creates a durable reminder that all staff can reference, reducing the chance of cross-contact and keeping the guest safer. If possible, confirm the allergy with the guest and ensure the kitchen has the alert, especially for severe reactions.