What is the proper process for curbside or take-out pickup?

• A. Verify the order details, bag securely, label with order number, and hand to guest.
• B. Verify the order details only and hand to the guest.
• C. Label the bag with the order number and leave at the podium.
• D. Deliver the order without bag or label.

Answer: (B)

Verifying the order details at the moment of curbside or take-out pickup is the essential step. By quickly confirming items, quantities, and any special instructions with the guest and then handing the order over, you ensure they receive exactly what they ordered and can trust that the transfer is complete. Bagging and labeling are typically handled earlier in the process, so the pickup moment centers on a fast, accurate handoff. Taking extra steps at pickup or leaving the guest with an unbagged or unlabeled order can lead to confusion or mistakes, whereas a clear verification and direct handoff keeps the service efficient and reliable.