Which field is used in To Go Orders to capture when the call was made?

• A. Time of call
• B. Name
• C. Order
• D. Drinks

Answer: (A)

Capturing the exact moment the customer places a To Go order is essential for timing and processing. The field called Time of call records when the order was placed, which helps the kitchen queue up picks, estimate readiness, and provide accurate pickup windows. This timestamp also makes it easy to follow up if there’s a delay or to answer questions about when the order was placed and when it should be ready.

The name field is for identifying the guest, not for timing. The order field lists what was ordered, which is important for fulfillment but doesn’t indicate when the order came in. Drinks denotes beverage items and similarly doesn’t reflect the order timing.