Which option correctly describes allergen documentation in the order process?

• A. Do not note the allergy on the order.
• B. Verbally inform the kitchen only.
• C. Note the allergy on the order and alert the kitchen with an allergen indicator.
• D. Remove the allergy from the order.

Answer: (C)

Allergen documentation in the order process should be clearly captured on the guest’s order and communicated to the kitchen. The best practice is to note the allergy on the order and alert the kitchen with an allergen indicator so the cooks see it as they begin prep and take the necessary precautions, such as avoiding cross-contact and using separate utensils or preparation areas. This method travels with the order and reduces the chance that important allergy information is forgotten or miscommunicated in a busy service environment. Simply not noting the allergy leaves safety uncertain, and relying on a verbal warning can be forgotten or overlooked during rush periods. Removing the allergy from the order defeats the purpose and creates real risk for the guest.