If a guest asks for extra gravy, what is the correct service approach?

• A. Ignore the request.
• B. Deliver extra gravy on the side.
• C. Ask how much they want, then deliver.
• D. Confirm the amount of gravy and deliver it with the dish using the proper utensil.

Answer: (B)

When a guest asks for extra gravy, the best approach is to provide it on the side. This lets the guest control exactly how much sauce they want and helps keep the dish’s texture and presentation intact. Deliver the gravy in a clean gravy boat or ramekin with the proper ladle, so they can pour as they wish without over-saturating the plate. This approach also supports quick, consistent service and avoids soggy or over-dressed meals. Ignoring the request isn’t acceptable, and insisting on a specific amount or delivering with the dish can disrupt presentation and temperature control.